Welcome to another educational course based on Sailor Jerri's Open-Minded Approach. This course is for ANY dog professional wishing to enhance and build on their communication skills. With a heavy focus on tactical empathy, Sailor Jerri covers the different types of people you may come across working in the dog industry, and gives some great suggestions on how to communicate like a compassionate, empathetic human with healthy boundaries. Whether you are a groomer, trainer, vet tech, day care attendant, breeder, dog walker, meetup host, or anything else in the dog industry...this course is for YOU!